Shipping Policy

At Avaya Decor, we strive to ensure a smooth and hassle-free delivery experience for our customers. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our website.

1. Shipping Coverage

We currently deliver products within India. For international shipping inquiries, please contact us at [email protected] or +91-9990933708.

2. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you confirm your purchase.
  • Free shipping may be offered on select products or orders above a certain value, as per ongoing promotions.

3. Processing Time

  • Orders are processed within [2-5 business days] after payment confirmation.
  • Custom or made-to-order items may require additional processing time, which will be communicated at the time of purchase.

4. Delivery Time

  • Standard delivery time is typically [5-10 business days] from the date of order processing, depending on your location.
  • Delivery times may vary during holidays, peak seasons, or due to unforeseen circumstances such as natural disasters or strikes.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. You can use this information to track your shipment through our delivery partner’s website.

6. Undeliverable Packages

If a package is undeliverable due to an incorrect address, refusal to accept delivery, or other reasons beyond our control, the customer may be responsible for additional shipping charges for redelivery.

7. Damaged or Missing Items

  • In case of damaged or missing items, please contact us within 48 hours of receiving the shipment.
  • Provide photos of the damaged package and items to initiate a replacement or refund process.

8. Cancellations and Changes

  • Orders can be canceled or modified within 24 hours of placing the order. After this period, cancellation or modification may not be possible as the shipping process begins.
  • To request a cancellation or change, email us at [email protected].

9. Contact Us

If you have any questions or concerns about our Shipping Policy, feel free to reach out to us:
📧 [email protected]
📞 +91-9990933708